This Privacy Policy explains how Krotio and AMIRA may collect, use, store, disclose, and protect personal data when users access our websites, apps, products, and services.
Information We May Collect
- Account details such as name, email, phone number, role, and organization.
- Product data such as audit records, reports, workspace activity, and files users upload.
- Technical data such as device, browser, IP address, logs, diagnostics, and usage events.
- Billing or subscription data where paid plans are enabled.
How We Use Information
- To provide, secure, maintain, and improve AMIRA and Krotio services.
- To authenticate users and manage accounts, workspaces, permissions, and subscriptions.
- To provide support, respond to requests, and send service-related communications.
- To comply with applicable law, enforce terms, and prevent misuse.
Sharing
We may share data with service providers, hosting providers, payment providers, support tools, legal advisers, or authorities where required by law. We do not sell personal data.
Security and Retention
We use administrative, technical, and organizational safeguards appropriate for a software platform. Data is retained for as long as needed for product use, legal obligations, security, billing, and dispute resolution.
User Rights and Contact
Users may request access, correction, deletion, or support regarding their data by using the contact channel listed on the Support and Grievance page.